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Using this site

rasanativajava.com and our official social media accounts (Instagram, Facebook, TikTok) are run by Rasa Nativa Java, Sukabumi, West Java, Indonesia. By using this site you agree to these terms and to our privacy policy.

Product information

• Product descriptions, origins, grades, and moisture content are general. The specification that applies is the one written for a specific lot in a quotation.
• Photos and videos show our products and process, but each harvest lot can differ slightly.
• Prices are not listed on the site. A quotation is valid for the period stated on it.

Orders, samples, and payment

• An order is confirmed once we send a written confirmation or invoice and payment is received on the terms stated in it.
• Samples follow our sample policy.
• For export, delivery terms (for example FOB or CIF), documents, and cost sharing follow the agreed quotation or contract.
• We never ask for payment to a personal account or through social media messages. If in doubt, confirm on WhatsApp +62 856-5928-9694.

Content and brand

The Rasa Nativa Java name, logo, photos, videos, and texts may not be used commercially without written permission. Third-party photos are used under their licenses and credited.

Limitation of liability

We work to keep information accurate, but we are not liable for decisions made only on the basis of general information on the site or social media. Our liability for an order is limited to the value of that order, unless agreed otherwise in writing.

Governing law

These terms are governed by the laws of the Republic of Indonesia. Disputes are first settled by mutual discussion.

Contact

[email protected] · WhatsApp +62 856-5928-9694 · Jl. Hj. Kokon Komariah No. 168, Sukabumi 43116, Indonesia.